Carglass trusts The Reference
The Reference chose to build the site on the powerful content management system “Sitecore Experience Management Platform”. It will allow the Carglass marketing team to manage content with unparalleled flexibility, in a user-friendly and stable environment, and thus create compelling online experiences for visitors. In addition, a monitoring system will ensure the availability of the appointment scheduling tool at all times. This functionality was apparently a key criterion for Carglass® and weighed in the decision. In the event of a broken window, customers must be able to get help as quickly as possible.
The fully responsive website will ensure a quality experience, regardless of the device (desktop or laptop, tablet or smartphone) used by the customer when contacting Carglass to schedule a repair. The site will be hosted on Microsoft Azure and will have managed services and 24/7 support from The Reference.
Pieter Moons, Digital Marketing Manager at Carglass, explains why he chose The Reference: “We were looking for more than just a technical partner and The Reference fit our expectations. In addition to creating a new online environment, The Reference will be able to help us roll out our customer experience and engagement criteria across all digital channels.”
